We are seeking an Acute Care Manager, OhioRISE Care Management!
Southeastern, OH

Join our Team!

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual.

The Acute Care Manager is responsible for the operational and clinical oversight of assigned OhioRISE care coordination services i,ncluding the Virtual and Engagement teams within Care Management Entity (CME) designated areas of Region H & I. This leadership position ensures a high-quality, person-centered approach centered on high-fidelity wraparound principles that are accomplished through a combination of knowledge transfer, support, and feedback as needed.

Region H: Fayette, Pickaway, Highland, Ross, Pike, Jackson, Gallia, Meigs, Hocking, Vinton, and Athens Counties

Region I: Guernsey, Noble, Coshocton, Washington, Muskingum, Fairfield, Morgan, and Perry Counties

The pay range for this position is $85,505.20-$96,320.97 annually based on experience, education, and/or licensure.

Essential Functions:

• Provides direct oversight of OhioRISE care coordination services, operations, and programmatic activity for care coordination services within Region H and Region I to include our Virtual and Engagement teams
• Directly manages Care Coordination Supervisors; providing support, developmental opportunities, coaching, and clinical oversight in-person and virtually as needed
• Engages community stakeholders, county leaders, service providers, and Aetna to assess county and community needs to support youth and families served within the identified area
• Maintains clinical knowledge, county resources, and understanding of the circumstances of CME’s youth, particularly high-acuity youth
• Monitors service delivery for desired quality and clinical outcomes and other targeted benchmarks and implements programmatic changes when needed
• Develops and maintains working relationships with cross-agency personnel, partner agencies, community stakeholders, and system partners to ensure a coordinated approach in the identified area
• Attends Child and Family Team Meetings for youth with escalated clinical needs or where state partners or Aetna are involved
• Ensures a weekly clinical review structure that allows for group supervision and oversight for youth served within the designated area
• Responsible for monitoring policy, fidelity compliance, and disciplinary actions for assigned teams
• Monitors and analyzes financial performance, identifying opportunities for cost savings and revenue growth
• Develops an annual budget in collaboration with the Associate Director, Managing Director, and the finance department
• Applies an in-depth understanding of managed care, utilization review, and behavioral health systems to promote cost-effective, outcomes-driven care to maximize the best outcomes in the most cost-effective manner
• Co-leads the planning of OhioRISE-specific trainings for quality improvement
• Travel within the designated service areas (Region H and Region I) (30%)
• All other duties as assigned

Minimum Requirements:

Education/ Licensure:

• A high school degree or GED equivalent is required
• A bachelor’s degree in social work, education, counseling, psychology, public health, or related fields is required
• Master's degree is required.
• Licensed in the state of Ohio as an LISW/LPCC is required

Experience:

• 4+ years of experience providing case management/care coordination services is preferred
• 2 years of experience working in the behavioral health field and/or working with multi-system youth and families is required
• 2 years of experience working with Qualified Residential Treatment Provider (QRTP) facilities and crisis stabilization acute stay units is preferred
• Working knowledge of local, state, and federal regulations for services for behavioral health, developmental disabilities, and autism is preferred
• 2 years of supervisory experience is required
• 2 years of experience with compliance and quality initiatives is preferred

Knowledge, Skills, and Abilities:

• Excellent communication skills, both oral and written, are required
• Excellent organizational skills are required
• The ability to bill Medicaid without restrictions is required
• A valid driver's license and the ability to operate a motor vehicle are required
• An appropriate level of auto insurance coverage is required
• Ability to manage deadlines within a fast-paced, high-volume environment is required
• 2 years of experience working within Electronic Health Record systems is preferred
• Ability to operate in an Internet-based, automated office environment is required
• The ability to maintain a high-speed internet connection is required
• Ability to operate, receive and conduct video calls and/or meetings in an automated office environment is required
• Ability to maintain a minimum of 100mbps for high-speed internet connection is required

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer are required
• Must be able to lift up to 15 pounds at times is required

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package.

Benefits include:

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

To learn more about our organization: https://ISBH.org/

OUR MISSION
Delivering exceptional care through connection

OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope

Collaboration - We listen to understand and ask how we can best support the people and communities we serve

Wellbeing - We celebrate one another's strengths, and we support one another in being well

Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team

Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.